Shipping Costs
Shipping costs will be shown on the shopping cart when you check out.

Shipping Delays
The estimated delivery dates are provided automatically by Canada Post and UPS, and by Tibaagan Coffees in other cases.

This delivery date may not be met for a variety of reasons. They include:

a) Canada Post and UPS (but not our other carriers) assume parcels are shipped the same day as the order is placed. We  ship  the following day.
b) The carrier may miss its own delivery standard.
c) The credit card payment authorization may experience a delay in being approved.

Duty/Brokerage Fees
Shipments made outside of Canada may be subject to Duties, National taxes, and/or Brokerage fees.  Please be aware that the customer is solely responsible for any of these additional charges. Contact Us for any International Sales.

Shipping Damage
U.S. and international customers take note: the Canada Post Small Packet Air, Small Packet Surface and Small Envelope mail options do not offer liability coverage – there is no tracking provided and no refund in case of loss or damage in transit. To add insurance to orders shipped via Purolator/UPSor other courier services and for products that are drop-shipped via courier, please leave a request in the comment field during the online checkout process requesting insurance to be added.


When receiving your order be sure to carefully check it and if there are any problems, contact Us and we will assist you.

No returns on roasted coffee.